FAQ
GENERAL
What is the Return Policy?
Any OVR device can be returned within 14 days of delivery date at no cost to the customer. Please contact us to make a return.
What is the Warranty?
All OVR products come with a 1 year limited warranty unless otherwise specified. Go to the user manual in the resources page to find more warranty details.
Do I need the app to use the devices?
No! The devices are fully functional and show you all your metrics from the onboard display.
While the app gives the user a more seamless experience, it is not required.
OVR Velocity
How accurate is OVR Velocity?
OVR Velocity was included in an independent study where it was validated for accuracy against the "gold standard" in VBT.
How long is the rope?
The rope of OVR Velocity is approximately 10 feet or 3.05 meters. Do not fully extend the rope.
How long does the battery Last?
The battery lasts up to 18 hours on a full charge.
How many reps can the OVR Velocity record?
The device will reset its rep data if 100+ reps are recorded.
How does it attach to the ground?
The unit has four magnets on the bottom of the device to fasten to any small weight plate or other metal surfaces.
What is the minimum rep range of motion?
The minimum rep range of motion is 7 inches.
What does OVR Velocity measure?
OVR Velocity gives you 5 metrics for each and every rep:
- Average Velocity
- Peak Velocity
- Range of Motion
- Average Power
- Peak Power
Where do I place the device?
To ensure results are accurate, place the device directly below where you will be performing reps. For non-vertical movements, ensure the device is in line with the range of motion.
Ex. Don't place the device under the racked position of a lift, as the movement will likely be offset from this position.
OVR JUMP
How does OVR Jump work?
OVR Jump uses a laser technology to instantly sense when an athlete is on or off the ground. With this it can measure key metrics about an athletes jumping and reactive strength.
How accurate is OVR Jump?
With proper use, OVR Jump is very consistent at measuring jump height, RSI, and GCT. An athletes position is measured 1000 times per second to ensure precise measurements.
Why a laser system?
Differing from other flight time measurement products, OVR Jump's laser system is able to measure the athlete's presence on the ground, without a weight threshold. Due to this, we see very consistent readings is any conditions.
Can an athlete "cheat" the lasers?
Contrary to common belief, the laser jump system isn't consistency susceptible to "cheating".
While the athlete could pull their legs up to land later, this will feel and look awkward for the athlete as well as their coach. This is also the shortest portion of the jump, so flight time isn't significantly altered.
What is tether mode?
Tether mode allows you to extended the laser barrier to ensure an athlete never jumps outside the range of the 18 inch receiver.
Follow the instructions in the user manual to use multiple OVR Jump's to achieve 36", 48", or even more width!
How long does the battery last?
The receiver will last approximately 12 hours while the sender can last 20 hours or more!
OVR Connect
Where can I find the app?
Find the OVR Connect app on the iOS App Store or Google Play Store!
Is the app free?
Yes! There is no cost or subscription to use the app alongside your OVR device!