Delete your OVR Performance account

This page explains how to delete your OVR Performance account and the data associated with it. The OVR Performance app is developed and operated by OVR Performance.

You can request deletion from inside the app, or by email if you cannot sign in. Both routes lead to the same outcome described below.

How account deletion works

When you request deletion, your account is deactivated immediately. You are signed out on every device and can no longer sign in. Any sign-in attempt returns a message saying the account is scheduled for deletion.

Your account then enters a 30-day grace period. During those 30 days the account stays deactivated but recoverable. After 30 days, your account and all associated data are permanently and irreversibly purged by a daily deletion job. Once the grace period ends, the deletion is final and cannot be undone.

If you change your mind within 30 days, email info@ovrperformance.com from the address on your account and ask us to restore it. After 30 days, restoration is no longer possible.

Delete your account from the app

If you can sign in, this is the fastest way:

  1. Open the OVR Performance app and go to the Profile tab.
  2. Tap the Settings (gear) icon.
  3. Scroll down and tap Delete Account.
  4. Enter your current password to confirm.
  5. Tap Delete Account again to confirm.

Note: account deletion is not available in Weight-Room (kiosk) mode. You need to be in a normal personal or coach session to delete your account.

Request deletion by email

If you cannot use the in-app flow, request deletion by email. This covers people who have uninstalled the app, cannot sign in, or are coach-created athletes without a password they control.

Send an email to info@ovrperformance.com with the subject line Account deletion request.

Send it from the email address associated with your OVR Performance account so we can verify it is you. We will deactivate the account, and the same 30-day grace period and permanent purge described above will apply.

What gets deleted

When your account is purged, we permanently delete:

  • Your profile: name, email, date of birth, height, weight, region, units, timezone, and account credentials.
  • Your profile photo.
  • All of your training data: jump, velocity, and sprint sessions, including sets, reps, and splits.
  • Your custom exercises and their history.
  • Your team links, group memberships, groups you created, and pending invitations you have sent or received.
  • Your saved sprint setups.
  • Your signed-in device records.

What is retained

To be fully transparent, a few things are handled differently:

  • Workout videos: none are stored on our servers, so there is nothing for us to delete.
  • Records required by law, and de-identified data: we may retain limited records where the law requires it, or aggregated and de-identified data that can no longer identify you.
  • Technical logs: standard server logs briefly retain technical metadata before they rotate out in the normal course of operation.

Privacy Policy

For full details on how we handle your data, see our Privacy Policy.